State Farm® Insurance Agent Paul Gnall
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Luke Bressette
June 26, 2026
"Great coverage at an affordable price!"
Samn Dillon
June 24, 2026
"I've been a state farm customer for years, just moved and had to get insurance for my new state. Professional and friendly agents made the process super easy and got me all the same coverage at a great rate. Thank you!"
"Thanks so much for the amazing review, Samn! We really appreciate your support here in Uniontown . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Devin Newton
June 15, 2026
"I recently had the pleasure of working with Paul Gnall from the State Farm family, and I couldn't be happier with the experience. Paul was incredibly helpful in guiding me through the insurance process, making it quick and straightforward. He took the time to understand my needs and provided me with options that were not only affordable but also tailored to my specific situation.
After comparing quotes from other markets, it was clear that State Farm, with Paul's assistance, offered the best value. His professionalism and dedication to customer service truly set him apart. I highly recommend Paul Gnall to anyone looking for reliable insurance solutions!"
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Paul Gnall’s Team. "
Sussy Roberts
June 15, 2026
"Very helpful and friendly"
"Wow, thank you for the 5-star review, Sussy! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Zachery Pitz
April 25, 2026
"Sucks, have never been able to get ahold of him being with this agency for years, his receptionist/person who actually does work always answers, have been waiting forever for my deductible to come back as well from an accident I wasn’t at fault for in 2025. Heard he’s moving to corporate which I’m pumped for, hopefully whoever takes his clients actually interacts with customers. All my friends with State Farm hate Paul
Said they are unaware of my issues being able to contact after this review that’s laughable based on your Medina pages reviews as well and other customers around the area 🤣 this review got the most contact I’ve ever had with Paul"
"Thank you for your feedback. This doesn’t reflect the level of communication and service we expect to provide, and it’s concerning to hear this perspective—especially since we were never made aware of any difficulty reaching us or concerns with your claim.
Our office answers calls live every day and works hard to make sure clients get timely help, whether it’s through me or a licensed team member. In many cases, our service team is directly involved to ensure faster response and resolution, rather than delays.
Regarding deductible recovery, that process is handled through the claims side and can depend on factors outside of the agency, but we’re always available to help check status and push things forward when needed.
If you’re still experiencing issues, I’d encourage you to contact the office directly and ask for me so we can address this head-on."
K Lynn
April 15, 2026
"This office is incredible. They care about the people they speak with, in a real way. Genuine, and patient, and they aim to HELP."
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Paul Gnall’s Team. "
Michael Martin
April 13, 2026
"Thank you very much for the excellent customer service."
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Mandi Cunningham
April 6, 2026
"Matt was great and answered all my questions. He was able to get me the coverage I wanted within my budget!"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in New Franklin to know that you had such a wonderful experience with us here on State Farm Agent Paul Gnall’s Team."
David Goist
March 23, 2026
"Super friendly staff and great rates. A pleasure to work with. Highly recommend!!!"
"We appreciate your review, David. We are so happy that you had such a wonderful experience with State Farm Agent Paul Gnall’s Team here in New Franklin ! "
Kelly Joyner
March 17, 2026
"The communication was awesome. I love talking to her. She explained everything."
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Stephen Gouge
January 12, 2026
"Super people. Very helpful made everything easy."
"Hi Stephen, Thank you for the fantastic 5-star review! We're so glad to hear our team was helpful and made everything easy for you. We truly appreciate your support and look forward to helping you with all your insurance and financial need."
Hailee Dutton
December 18, 2025
"Heather is amazing helpful and the best workpartners employee i have come cross. Helpful, effective, and positive"
"Thank you for your fantastic review! We're so glad to hear that Heather provided you with such a positive and effective experience. She truly is a valuable part of our team, and your kind words mean a lot to us. If you ever need any further assistance, we're here to help!"
Josh Delgadillo
December 5, 2025
"In glad to be working with pual with my policies i had over the years. Great customer service and got a great rate for my family."
"Thank you so much for your 5-star review! We’re happy to hear that Paul has been able to provide great service and rates for you and your family over the years. We truly appreciate your loyalty and look forward to continuing to assist you with your policies. Thanks again for choosing us!
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Camden Eichelberger
November 14, 2024
"I work with Mary and she is great. Its rare to find customer service like this nowadays. Would recommend 10 out of 10 times."
"Camden, our staff always enjoys reading reviews such as the one you left us. it lets us know we are making customers happy and doing something right! Please let us know if there in anything else you need. I am glad Mary made you day and you had a great experience with her. We appreciate your business. "
Matt Genet
October 16, 2024
"Teresa is the best so nice to work with and efficient"
Jen Pederi
September 19, 2024
"Teresa is amazing to work with. Always friendly and does a great job. Highly recommend."
Rebekah Stobbs
September 13, 2024
"Theresa is amazing. She was so knowledgeable and helped me get everything I needed for home insurance and even helped me save so much money on my car insurance when I bundled it. It was so quick and painless."
Lee Elgin
August 13, 2024
"Always a pleasure working with them!!"
Don Fehr
August 13, 2024
"Terisa was an absolute pleasure to work with.Very thorough and professional.
Great representative of your organization!"